Huuden Crown Elegant Sauna Garden Room
Free UK Delivery
Fast & Free Delivery on All UK Orders
Questions? Call Us On
Free UK Delivery
Fast & Free Delivery on All UK Orders
Questions? Call Us On
At Outdoor Iconic, we are pleased to offer FREE delivery within the Mainland UK for all our products. For Huuden, we actually deliver to all of Great Britain (England, Scotland and Wales) and the estimated delivery window is typically between 7-10 working days. We strive to provide accurate delivery dates, Rest assured, we will promptly communicate any potential delays beyond the estimated dates.
As a rule, we deliver your garden building on a six-wheeled delivery truck. Our delivery team use Hi-Ab vehicles with an unloading crane for easy and safe unloading. Delivery is kerbside, although we will always try and deliver your garden building as close to your desired location as possible. Due to the weight of the vehicles and extending safety support arms, our delivery vehicles can only operate on hard standing and are not able to drive on to your garden, over soft ground or fields. In order for this to occur we need sufficient space and access for the lorry and unloading crane to manoeuvre. If you have questions regarding access required, please contact us on 07480 067408. Please see our YouTube videos on how we deliver the buildings: A brief overview of our process plus standard delivery
It is important that we know there is enough space for safe unloading. If this is not the case and we don’t have advanced warning, we may have to charge you a delivery fee. Watch this video to see what happens when the going gets tough…….
Please be specific about the most convenient spot for us to offload your garden building. We make every effort to comply. Be aware, due to the nature of the size and weight of the packages, we may not always be able to place your building exactly where you want it.
If you feel that there are any restrictions or potential access issues that could occur during delivery, please contact our team and we can advise on the most appropriate solution.
You or your designated representative MUST be on site when the garden building is delivered so you can help with the offloading.
The phone number you place in the contact phone box (please use a mobile number if you have one), when placing your order for your garden building, MUST be one where we can reach you during working hours before and on the day of the delivery. Our staff will contact you within 48 hours once an order has been placed and paid for. They will contact you again approximately five days before delivery, giving you as accurate a delivery schedule as possible. Your garden building will not simply arrive unless you have been contacted first. Please note that we cannot make delivery of your garden building until it has been paid for in full.
Our garden buildings come packed in a weatherproof packaging. The parts can stand outside for several weeks before you construct your garden building if necessary.
If you are concerned about delivery or any other aspect of your garden building, please contact us on: 07480 067408.
All deliveries must be received in person at the delivery address or by an appointed person, and a signature must be provided.
If your products remain undelivered despite our delivery service provider making at least 1 attempt to deliver, we will send you a note with instructions on how you may collect your products, including a time limit for collection. We may agree to arrange for re-delivery of the products, however, we reserve the right to charge you for the actual costs of re-delivery even when the initial delivery was free of charge.
An indicative list of the situations where a failure to deliver will be your fault is set out below: a) you provided the wrong address for delivery; b)there is a mistake in the address for delivery that was provided; c) the address for delivery is not reasonably accessible; d) the address for delivery cannot safely be accessed; e) there is no person available at the address to accept delivery and provide a signature.
Outdoor Iconic offers a 30-day return policy. This means that, following the receipt of your item, you have a period of 30 days to request a return. You can read more about our Return and Refunds Policy here.
Return and Exchange Policy
Introduction:
We understand that from time to time you may wish to return a product to us.
This policy shall apply to all of our customers, irrespective of their geographical location.
This policy shall apply to all orders submitted through our website or made by telephone and email.
This document does not affect any statutory rights you may have as a consumer (such as rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 or the Consumer Rights Act 2015).
Returns:
You are entitled to return a product to us and receive a refund in accordance with this policy if: the returned product is unused, in its original unopened packaging and otherwise in a condition enabling us to sell the product as new; you comply with the procedure set out in this policy in relation to the return of the product; and none of the exclusions set out in this policy apply.
If the value of the products returned by you is diminished by any amount as a result of the handling of those products by you beyond what is necessary to establish the nature, characteristics and functioning of the products, we may recover that amount from you up to the contract price. We may recover that amount by deducting it from any refund due to you or require you to pay that amount direct to us. Handling which goes beyond the sort of handling that might reasonably be allowed in a shop will be “beyond what is necessary to establish the nature, characteristics and functioning of the products” for these purposes.
Returns Procedure:
You may cancel your order (without giving any reason for your withdrawal or cancellation) at any time within the period: beginning upon the submission of your offer; and ending at the end of 14 days after the day on which the products come into your physical possession or the physical possession of a person identified by you to take possession of them.
In order to withdraw an offer to contract or cancel a contract on the basis described in this Section 3, you must inform us of your decision to withdraw or cancel. You may inform us by means of any clear written statement by email setting out the decision. In the case of cancellation, you may inform us using the cancellation form that we will make available to you. To meet the cancellation deadline, it is sufficient for you to send your communication concerning the exercise of the right to cancel by email before the cancellation period has expired.
If you cancel a contract on the basis described in this Section 3, you must send the products back to us or hand them over to us or a person authorised by us to receive them. You must comply with your obligations referred to in this section without undue delay and in any event not later than 14 days after the day on which you inform us of your decision to cancel the contract.
You must pay the direct cost of returning the products.
Unless we have offered to collect the products, we will process a refund due to you as a result of a cancellation on the basis described in this section within the period of 14 days after the day on which we receive the returned products. If we have not sent the products to you at the time of withdrawal or cancellation or have offered to collect the products, we will process a refund due to you without undue delay and, in any case, within the period of 14 days after the day on which we are informed of the withdrawal or cancellation.
Exclusions:
The following kinds of products may not be returned under this policy: any product made to your specification; any product made to order; any product personalised or adapted for you; and gift vouchers.
Refunds:
We will give you a refund for the price you paid to us in respect of any product properly returned by you in accordance with this policy.
We will refund to you the original delivery charges relating to the returned product.
We will not refund to you any costs you incur in returning the product to us.
We will refund money using the same method used to make the payment, unless you have expressly agreed otherwise. In any case, you will not incur any fees as a result of the refund.
We will process the refund due to you as soon as possible and, in any event, within 14 days following the day we receive your returned product.
Improper Returns:
If you return a product in contravention of this policy, and you do not have any other legal right to a refund or exchange in respect of that product we will not refund the purchase price or exchange the product.
Traditional steam saunas (also known as regular or Finnish saunas) use a heating system to warm the air within an enclosed room. The heating system within the sauna works in tandem with a stack of stones to absorb heat and then radiate it throughout the room, creating a warm and relaxing atmosphere. The heat source can vary within the traditional steam sauna, ranging from wood-burning stoves, to electric heaters, or sometimes even gas-powered heaters.
Steam plays an essential role in the overall experience within a traditional sauna. You can control the level of humidity and moisture based on your heat tolerance, comfort level, and what type of experience you are hoping for. If you feel brave, you can pour more water on the heated stones to create a large cloud of steam and increase the overall humidity levels within the sauna. This combination of intense heat and humidity will induce relaxation and detoxification if you have accumulated a tolerance, and this is the sensation you are seeking.
While traditional saunas heat the air around you with hot stones and steam, infrared saunas use infrared light to generate heat. The infrared light penetrates your skin, deep into your muscles, cells, and tissue, raising your body temperature and promoting detoxification.
Infrared saunas often operate at lower temperatures than traditional saunas. The more manageable level of heat, combined with a lack of humidity, makes the infrared sauna experience more manageable and therapeutic for people. If you have ever used an infrared sauna, you know what we mean. The experience is relaxing, calm, and comfortable.
Steam saunas work by heating water to create pressurised steam that is released into an enclosed space.The steam creates a hot and humid environment that can have many health benefits, including:
Steam saunas are different from dry saunas, which are heated with hot rocks or a closed stove and have no humidity.
Infrared Light Vs Steam and Humidity
Both traditional and infrared saunas provide many health benefits, and when used appropriately, either method can leave you feeling like a new person. The major difference between the two is the use of deep and penetrating light in infrared saunas rather than stones, steam, and humidity in a Finnish Sauna.
Despite the benefits of a regular sauna, studies show that infrared saunas provide several additional benefits and is a superior system to improve your overall health and wellbeing.
Additional Benefits of an Infrared Sauna:
1. Blood Circulation and Detoxification:
The deep, penetrating heat from an infrared radiation is like nothing else. The infrared light penetrates deep into your skin, muscles, joints, and tissue. This penetration helps to increase blood flow, reduce blood pressure, improve oxygenation, and therefore remove impurities and toxins within your cells. The sweat you produce during your session also helps dissolve harmful substances such as cholesterol or heavy metals that have accumulated in your body.
While a traditional sauna also helps to dissolve toxins in your body through sweat production, the additional penetration that comes with infrared saunas accelerates this process and creates much greater levels of detoxification.
2. Relaxation and Stress Relief:
Within the first few minutes of an infrared heat session, you will feel any anxiety you are experiencing leave your system, and it will feel like a weight has been lifted off your shoulders. Due to the reduced humidity, less intense heat, and gentle warmth you feel during an infrared sauna session, it is a more relaxing and stress-relieving experience than a traditional sauna. On the other hand, many people struggle to relax in a regular sauna. This is also common in another form of heat therapy: steam rooms. While some people love the sensation of intense humidity and steam, it can be overwhelming and smothering for others.
Moreover, the infrared light, combined with the heat, releases serotonin and increases your brain’s dopamine levels, providing a similar endorphin rush you feel from exercise and an overall sense of joy and happiness.
3. Recovery and Pain Relief:
If you are struggling with pain, both infrared saunas and traditional saunas can be helpful in the recovery process. However, infrared saunas provide more significant relief and are more effective at improving recovery after exercise, relieving pain, and reducing overall muscle soreness.
The deep penetrating infrared light helps your blood vessels to dilate, improves blood circulation, and brings more targeted relief to the affected muscle, joint, ligament, or tendon. While offering some relaxation and relief, the traditional sauna does not provide the same focused health benefits and is not as helpful at targeting localised pain within your body.
Another incredible benefit of infrared technology is the capacity to help those suffering from chronic injury or pain. Chronic pain can be disheartening and debilitating, so infrared saunas are a great way to relieve the severity of this pain and help with your physical and mental struggles.
4. Improved Skin:
Both infrared and traditional saunas are excellent for your skin, mainly due to the extreme levels of sweat you achieve. The resulting sweathelps to cleanse your pores of toxins and expel dead skin cells.
Additionally, the increased blood circulation that you experience during an infrared sauna bath draws natural nutrients to the surface of your skin to minimise the discomfort of conditions such as acne or eczema.
Ceramic Infrared Heaters:
Ceramic infrared heaters are hollow rods that measure 650mm long and are 15mm in diameter and inside the rod is the heating element wound around a glass tube. The ceramic tube heats up and emits far infrared rays. These tubes are strategically located around the cabin to ensure that the user is heated from all sides.
Carbon Infrared Heaters:
Carbon heaters are large flat panels varying in size from 900mm by 100mm up to 1000mm by 600mm. these panels have a coating of minute carbon particles, which is how the infrared heat is created. These panels have a much larger surface area than the ceramic heaters so cover more of the cabin.
Which one should you choose?
One of the major benefits of infrared saunas is energy efficiency. Both ceramic heaters and carbon heaters have a lower energy output than traditional saunas as they work by directly penetrating the body to increase core body temperature from within. Traditional saunas heat the room and use steam to raise body temperature.
Carbon fibre heaters use less energy than ceramic heaters as they have lower surface temperatures while being able to heat the body more intensely and penetrate the infrared waves deeper. Ceramic heaters have to heat up to a maximum of 150°F to heat the entire sauna.
Since both carbon and ceramic heaters heat the body directly, the heat is more evenly distributed through the sauna, though ceramic heaters will create warmer spots directly in front of the heating panels which could result in cold spots further away from the panels.
Infrared saunas also operate at lower temperatures so people can usually withstand longer sessions. This means that users can enjoy more intense benefits through deeper sessions than they may be able to enjoy in a traditional sauna.
Carbon infrared sauna heaters penetrate the skin further due to the frequency of the infrared light waves. This has further health benefits, as the light waves are able to stimulate cell generation at a deeper level and helps to detoxify the body more.
One of the major differences between carbon and ceramic heaters is their life expectancy. As newer technology, carbon sauna heaters have a longer life expectancy (we guarantee ours for five years!). Their ability to operate at lower temperatures means that it takes longer for them to reach the end of their optimal usability.
On the other hand, ceramics are simpler and much cheaper to replace. Ceramic tubes must be heated to higher temperatures in sauna use, which means that over time they can become brittle and crack, but they are simpler to replace if this does happen.
Saunas that use carbon heaters are often more expensive but this cost may be outweighed by potential replacement costs in ceramic saunas.
Although ceramics are more brittle than carbon heaters, they still have an average lifetime of around 5,000 hours.
Ceramic is one of the most conductive materials available. Ceramic absorbs and radiates infrared waves at a higher rate than any other material which is why it is so regularly used in sauna production. Ceramic heaters produce infrared waves at a higher rate but carbon heaters produce longer waves which have slightly different benefits compared with shorter waves.
The choice between ceramic and carbon is ultimately a preference. Choosing a sauna is a big investment so carefully considering your options is advised. If you would like to speak to one of our sauna enthusiasts, get in touch today to find out more about your options.