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Payment Policy

Effective Date: 11 August 2025

1. Introduction

At Outdoor Iconic, we value your safety, security, and convenience. We offer a range of secure payment methods that comply with UK laws and regulations, making it simple and safe for you to complete your purchase.

2. Accepted Payment Methods

2.1 Credit and Debit Cards

We accept all major credit and debit cards, including:

  • Visa

  • Mastercard

  • American Express

How it Works:

  1. Select your preferred card option at checkout

  2. Enter your card number, expiry date, and CVV code

  3. Your payment will be securely processed via our encrypted payment gateway

  4. Once approved, you will receive your order confirmation via email

2.2 PayPal

Pay quickly and securely using your PayPal account.

How it Works:

  1. Select PayPal at checkout

  2. You’ll be redirected to PayPal’s secure login page

  3. Log in and confirm your payment

  4. You’ll be redirected back to our website, and your order confirmation will be sent by email

2.3 Klarna (Pay in 3 / Pay Later in 30 Days)

Spread the cost of your purchase with Klarna’s flexible payment options (subject to status and approval).

How it Works:

  1. Select Klarna at checkout

  2. Choose your preferred payment plan:

    • Pay in 3 instalments – split your purchase into three equal payments, interest-free

    • Pay in 30 days – receive your order now and pay later, interest-free

  3. Complete your purchase via Klarna’s secure platform

Klarna’s terms and conditions apply. Late or missed payments may affect your credit score.

3. Security and Data Protection

We take your security seriously:

  • SSL Encryption: All data is transmitted securely via Secure Socket Layer (SSL) technology

  • PCI Compliance: Our payment processors are PCI DSS compliant

  • No Storage of Payment Details: We do not store your card details on our servers

Please see our Privacy Policy for more details.

4. Customer Support

If you experience issues or have questions about payments, contact us:

  • Email: sales@outdooriconic.com

  • Phone: 07480 067408

  • Office Address: Unit 1-471, 39 Ludgate Hill, London, EC4M 7JN

  • Office Hours:
    Mon–Fri: 9:00–18:00
    Sat–Sun: 11:30–18:00

5. Payment Confirmation

After completing your payment, you will receive:

  • Order Confirmation: Email with order details

  • Receipt: A digital receipt for your records

If you do not receive your confirmation within 1 hour, please check your spam folder or contact us.

6. Currency

All transactions are processed in British Pounds Sterling (GBP). If your bank account is in a different currency, your bank may apply currency conversion fees.

7. Fraud Prevention

To protect our customers and prevent fraudulent activity:

  • We may carry out additional verification checks before fulfilling your order

  • Orders flagged for suspicious activity may be delayed or cancelled

8. Changes to This Policy

We reserve the right to update our payment options at any time. Updates will be posted on this page, so we encourage you to review it regularly.

9. Agreement

By purchasing from Outdoor Iconic, you agree to this Payment Policy as well as our Terms and Conditions and Return & Refund Policy.

 

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