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Terms and Conditions

Effective Date: 24 July 2025

1. Introduction

Welcome to Outdoor Iconic ("Company", "we", "our", or "us"). These Terms and Conditions ("Terms") govern your use of our website located at outdooriconic.com ("Website") and any associated services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

2. Eligibility

By using our Services, you confirm that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Services on behalf of a company or organisation, you confirm that you have the authority to bind them to these Terms.

3. Accounts and Registration

3.1 Account Creation

To access certain features, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information during registration

  • Keep your account information up to date

3.2 Account Responsibilities

You are responsible for:

  • Keeping your login credentials secure

  • All activity that occurs under your account

  • Informing us immediately if you suspect unauthorised access to your account

4. Orders and Payment

4.1 Product Availability

All products are subject to availability. We reserve the right to limit quantities or discontinue any product.

4.2 Pricing

Prices may change at any time without notice. We are not liable for typographical errors or pricing inaccuracies.

4.3 Payment Terms

  • Accepted Payment Methods: Visa, MasterCard, American Express, PayPal, and other methods as shown at checkout

  • Processing: Payments are processed securely via our authorised payment gateways

  • You agree to provide current, accurate billing information

4.4 Order Acceptance

We reserve the right to refuse or cancel an order for reasons including but not limited to:

  • Stock availability

  • Pricing or product description errors

  • Suspected fraudulent activity

5. Shipping and Delivery

5.1 Shipping Policy

Please refer to our full Shipping Policy for detailed information.

5.2 Risk of Loss

All orders are shipped under a delivery contract. Risk of loss passes to you upon delivery to the carrier.

6. Returns and Refunds

Please refer to our Returns & Refund Policy for information on eligibility, processes, and exceptions.

7. Intellectual Property Rights

7.1 Ownership

All content on our Website—including text, graphics, logos, images, and software—is owned by Outdoor Iconic (Willshaw Ltd) or its licensors and protected by intellectual property laws.

7.2 Limited Licence

We grant you a limited, non-exclusive, non-transferable licence to access and use our Services for personal, non-commercial use.

7.3 Restrictions

You agree not to:

  • Reproduce or copy any part of our Services without written permission

  • Use our trademarks or branding without our express written consent

8. User Content

8.1 Submissions

If you submit reviews, comments, or other content, you grant us a royalty-free, worldwide, non-exclusive licence to use, display, and distribute it.

8.2 Prohibited Content

You agree not to post content that is:

  • Illegal, harmful, abusive, defamatory, or obscene

  • Infringing on any third party’s intellectual property rights

9. Prohibited Activities

You must not:

  • Use our Services for unlawful purposes

  • Attempt to gain unauthorised access to systems or data

  • Disrupt or harm the functionality of our Services or servers

10. Disclaimers and Warranties

10.1 "AS IS" Basis

Our Services are provided "as is" and "as available". We do not guarantee that the Services will be uninterrupted, secure, or error-free.

10.2 No Warranty

We make no warranties, express or implied, regarding the accuracy or reliability of the content or services offered.

11. Limitation of Liability

To the fullest extent permitted by law, Willshaw Ltd (trading as Outdoor Iconic) shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

  • Your use or inability to use our Services

  • Any unauthorised access to your personal data

  • Any bugs, viruses, or similar issues transmitted through the Website

12. Indemnification

You agree to indemnify and hold harmless Outdoor Iconic, Willshaw Ltd, and their affiliates from any claims or liabilities resulting from your:

  • Use of our Services

  • Breach of these Terms

  • Violation of third-party rights

13. Termination

We may terminate or suspend your access immediately and without notice if we believe you have violated these Terms.

14. Governing Law

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.

15. Dispute Resolution

If you have a dispute with us, we encourage you to contact us first to resolve the issue informally. If unresolved, disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to the Website. It is your responsibility to review these Terms periodically.

17. Miscellaneous

17.1 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force.

17.2 Entire Agreement

These Terms constitute the full agreement between you and us regarding your use of the Services.

17.3 Waiver

Our failure to enforce any part of these Terms does not constitute a waiver of our right to later enforce it.

18. Contact Information

If you have any questions about these Terms, please contact:

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